Cookie Policy
Last updated: January 2026
This Cookie Policy explains how Servio One ("we", "our", or "us") uses cookies and similar technologies when you visit our website or use our services.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences and understand how you use the site.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your login session | Session |
| csrf_token | Security - prevents cross-site request forgery | Session |
| cookie_consent | Stores your cookie preferences | 1 year |
2.2 Functional Cookies
These cookies enable enhanced functionality and personalisation, such as remembering your preferences and settings.
| Cookie Name | Purpose | Duration |
|---|---|---|
| language | Remembers your language preference | 1 year |
| timezone | Stores your timezone setting | 1 year |
2.3 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguishes users | 2 years |
| _gid | Google Analytics - distinguishes users | 24 hours |
3. How to Manage Cookies
3.1 Cookie Consent
When you first visit our website, you will see a cookie banner asking for your consent to use non-essential cookies. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer.
3.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View cookies stored on your device
- Delete individual or all cookies
- Block cookies from specific or all websites
- Set preferences for different types of cookies
Please note that blocking essential cookies may prevent you from using certain features of our website.
3.3 Browser-Specific Instructions
- Chrome: Settings → Privacy and security → Cookies
- Firefox: Settings → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Cookies and site permissions
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. Third parties that may set cookies include:
- Google Analytics: For website usage analysis
- Payment Providers: For secure payment processing
5. Do Not Track
Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. Currently, there is no industry standard for how websites should respond to these signals, so we do not currently respond to DNT signals.
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post any changes on this page and update the "Last updated" date.
7. Contact Us
If you have questions about our use of cookies, please contact us:
Servio One
6th Floor
37 Lombard Street
London, EC3V 9BQ
Email: [email protected]
Phone: 020 4634 7615